BSR Conference 2019

The New Climate for Business

November 12-14, 2019 San Jose, California

Sessions and Workshops

Content Moderation in the Era of Virality

  • Sessions and speakers are subject to change.
  • Sharing is caring
Thursday November 14, 1:30 pm-2:30 pm
Location: Regency Ballroom I

How can social media platforms respect users’ freedom of expression while also protecting them from harm? With more than 3 billion people active on social media, it’s a challenge of unprecedented scale in human history. Over 400 hours of video are uploaded to YouTube every minute; Facebook removes around 8 million pieces of content per quarter for violating standards for hate speech, bullying, and terrorist propaganda; Twitter takes action against around 250,000 unique accounts each quarter for violating hateful conduct rules. Are social media platforms fighting a losing battle against the sheer volume of content? Companies are ramping up content moderation efforts, but they face major questions about how to create content standards, how to balance global rules with local context, and what the role of each stakeholder should be. Investigate some of the ways companies can solve these challenges in a way that balances security, privacy, and freedom of expression.

Scheduled Speakers
Cynthia Wong

Director, Human Rights


Kim Malfacini

Manager, Product Policy


Kevin Thompson

General Manager

GOOD Worldwide and Upworthy

Megan MacDuffee Metzger

Research Scholar and Associate Director, Research, GDPi

Stanford University

Dunstan Allison-Hope

Managing Director



I felt this conference was life changing. I am truly inspired and am plotting both career and personal changes to live up to the great lessons I learned. Both the sessions and the networking were vital.


Platinum Sponsor
Mastercard Center for Inclusive Growth
Gold Sponsor
International Copper Association
Don't Ban Equality—Tara Health

Silver Sponsor
Global Child Forum logo

Supporting Sponsors

Carbon Offset
Bonneville Environmental Foundation